Contact

Hi Sheila, the height given includes the mirror. The height without the mirror is 80 cm.

Kind regards

Hi Sheila, the Duplet Daybed is only available online and not on display in John Lewis stores. The Soft Weave Light Grey fabric option is in stock and available for 7-day delivery. The made to order version with a choice of fabric finishes is available for delivery with 11 weeks.

Kind regards

Hi Kevin, the Lozenge Sofa is a John Lewis product I’m afraid. Two man deliveries are problematic to Northern Ireland since the costs are prohibitive. It sounds like you have been somewhat inconvenienced and I am sorry to hear this but if John Lewis are unable to find a courier there is not a way around this.

There are third-party services that will arrange collection and forwarding but they tend to be quite expensive.

Sorry I wasn’t able to help and hope you are able to find a suitable alternative.

Hi Gillian, the cabinet was indeed originally part of the Hemingway dining range but was discontinued some time ago. Not enough people like yourself with great taste to maintain demand, alas!

Sorry I wasn’t able to help but thanks for getting in touch and kind regards.

Hi Damian, the Mix It Range is made in Italy and, as with a lot of furniture made overseas there have been constant distribution problems since the outbreak of Covid and it is taking a very long time for things to return to normal. The general response you receive will be non-committal but it is likely the range will be continued eventually. We’ve seen the same issues with other items which do get resolved, although the delays can be considerable.

Sorry I could not be of more help.

Hi Vanina, thanks for getting in touch. The Balance Shelving Units are sold by John Lewis & Partners and they do not deliver outside of the UK. This item would require a 2-man delivery team and the cost of shipping would be prohibitive.

Sorry I was not able to help, I hope you are able to find a suitable alternative. Best wishes

Hi Lina, it would depend on the brand and whether the items are actually in stock. If you let me know which furniture you’re thinking of I will be able to give you more information?

Thanks

The drawers are out of stock I’m afraid. I would also advise against buying the wardrobe with a view to buying the drawer chests at a later date since we can’t guarantee Dunelm will continue the range or the same colour options.

It would be safer to wait although, obviously, you would miss the discount.

Kind reagrds

Hi Anita, it looks like the range is fully stock atm….

https://thefurnitureco.uk/dunelm/giselle-bedroom-furniture

Hi Damian, it is not uncommon for the finish of furniture to change slightly from batch to batch. The differences will be almost impossible to distinguish at first but after 8 years all of these slight changes will compound and be quite noticeable. As a consequence, we wouldn’t recommend trying to match units when there has been such a time gap.

At the moment, you can’t but additional handles although this may change at some point in the future.

We don’t make the Mix It Drawers and Wardrobes, they are sourced from a supplier in Italy exclusively for John Lewis so, unfortunately, don’t have this information.

Sorry I wasn’t able to help further, best wishes.

Hi Jacki, the Lynton range is very popular and items do sell out often. It isn’t unusual for some pieces to be out of stock for extended periods. This problem is common where there are individual items in a collection that sell in far higher numbers than others.

There are still ongoing supply problems with products sourced from overseas I am afraid and Dunelm are not the only victim of this.

I should say that, in all honesty, there is no guarantee the 5-drawer unit will be re-stocked at all. I appreciate this isn’t the response you wanted but it’s a situation we’ve seen before and I would be doing you a disservice by not mentioning this.

I do hope this doesn’t prove to be the case though.

Kind regards and sorry I wasn’t able to help.

Reply removed because of inaccurate information.

Hi Yvonne, the Lois range is exclusive to Marks and Spencer and hasn’t been discontinued, they have simply sold out. You will find this is common with most popular ranges, multi-channel retailers, such as M&S, do not want to be left with excess stock at the end of the summer and they are generally over cautious.

The nearest match to the Lois range is the Salsa range at John Lewis (and they actually have some stock!).

Hope that helps!

Hi Jayne, the Melrose sofa range was exclusive to John Lewis I’m afraid.

Hi Anne, the majority of John Lewis’ sofas are made to order with a wide selection of finishes available. They do, sometimes, though offer a selection of chairs and sofas for 7 Day Delivery with a limited choice of colours because these items are held in stock and it would be impractical to have more than a couple of options.

These chairs and sofas are usually offered at a promotional price and will have finishes that are not part of the normal made to order selection. These examples do sell out fairly quickly and are not usually offered repeatedly. There are some items in the Camber Range that fit this description but, as you may have seen, in Duck Egg, Pink & Natural and not the Soft Green fabric that you are interested in.

So, to answer your question directly, it is unlikely that the Soft Green option will be available again, I am sorry to say.

Kind regards and sorry I was not able to help you.

Hi Emma, the original colours were changed to the current selection of marine, pepper & cognac fairly recently so it’s unlikely these options are going to change in the foreseeable future.

We have had several similar inquiries btw.

Sorry I wasn’t able to help. Best wishes.

Hi Mary, although many of the John Lewis sofas and armchairs are made to order, they do sometimes offer a from stock option where a number items are ready-made. The upholstery options are limited and are usually a colour that isn’t available in the regular made to order range.

This is the case here where there is a Hendricks Chair with light wood frame and soft touch blue or soft touch grey leather finish only.

These options tend to very popular and , as you have found, they go out of stock fairly quickly. Unfortunately, stock can not be instantly replenished because there is not a continuous production run.

Your best option here is to use the ‘Email me when available‘ link on the product page at johnlewis.com and they will let you know when the chair is back in stock.

Hope that helps? Kind regards.

Afraid not Chris, the Salisbury Sofas are online only. If it’s any help, I have one at home and the seating is quite firm. This said, I do think they are one of the best value leather sofas on the market atm.

Hi Lorraine, the Marlow garden chairs are available to buy online from Marks and Spencer and are currently in stock.

Kind regards

There are a range of generic leather care products you buy. For example, Furniture Clinic Cleaner & Protector and Furniture Clinic Recolouring Balm (Tan) available form amazon.

Unless there is damage or fading we’d recommend only using the neutral cleaning and protection products rather than a colour restorer.

Always with leather products and coloured treatments, you should use first on a small test area that won’t be visible to ensure compatibility and colour match.

Hi Salih, the Melrose Sofas are made to order and are currently not on display in any stores so, alas, it isn’t possible for you to try before you buy on this occasion.

John Lewis have over 170 different styles of armchairs and sofas to choose from and it is simply not possible to have them all on display. This is, unfortunately, an aspect of online retailing that doesn’t suit everyone.

Sorry I was not able to help you on this occasion and hope you manage to find a suitable alternative.

Hi Diane, items in the Abacus range do sell-out frequently and can take a while to come back into stock. This is particularly true with large items where shipping costs are significant.

We don’t know if the large bookcase with cabinet will be re-stocked but don’t foresee any reason why it wouldn’t be. John Lewis often mark products as no longer available and it’s likely the person you spoke to was just repeating what they have seen on the website. In many cases this information turns out to be incorrect.

Since the Abacus range is a John Lewis own brand you will not be able to buy elsewhere – so the honest answer, unfortunately, is to wait and see.

Sorry I couldn’t have been more helpful. Kind regards.

Hi Terry, if the stain has absorbed beneath the surface of the leather than it is going to be difficult to remove without causing further damage. The general advice is to use a mild soapy solution, picking up the foam only onto a sponge and dabbing gently (to avoid wetting the area) but this may have little effect on a heavy stain.

It may be worth trying a specialist cleaner such as Furniture Clinic Liquid Leather Degreaser (available from amazon).

Try a small trial area first, somewhere where it won’t be obvious and, of course, accept the risk that you may make matters worse. However, since the alternative would be to re-upholster the arms, it may be worth a shot?

You will need to contact the retailer John

Hi Elizabeth, the Lois Garden Furniture is exclusive to M&S. The range is currently on offer and it’s likely the most popular pieces are currently sold out. This isn’t uncommon, I’m afraid

HI Sian, the Swoon Franklin garden range is exclusive to John Lewis which means it will not be available elsewhere. Such ranges are not manufactured on an industrial scale and, consequently, there are times when there is no stock available.

I appreciate the frustration and I would urge you to make sure you have registered your interest with John Lewis so they can notify you when new stock arrives.

Best wishes

Hi Vernon – the Alora table will take any standard parasol with a diameter of 32 – 38 mm and the weight of the base will depend on the size of the parasol you opt for. For example, the John Lewis
Metal Pole Garden Parasol, 2.2m is recommended for use with a 25Kg base, any other option should specify the weight of the base required. As a general rule, the bigger the parasol the heavier the base although 25Kg is usually heavy enough.

For the Alora Table and 4 chairs we would recommend a cover of 150 cm diameter, ideally with a draw-string fastening at the base to ensure a close fit. The John Lewis 150 cm cover is a good option although it’s a fairly standard size you’ll be able to find anywhere else.

Hope this helps. Let me know if you need any further information by submitting another comment.

Kind regards

Hi Anne, the Miami Garden Range is available from John Lewis here…

Unfortunately, the grey reclining chairs are currently out of stock and are not available to buy at this time. If you add your email where it says ‘Email me when back in stock‘ on the product page they will let you know as soon as they are available.

Hope this helps.

Hi Fiona, the Array range is not mass-produced and, unfortunately, some items are not always readily available. I appreciate the frustration and we get many such comments.

Hi Jeff, sorry to hear about your issues with the Mira Sideboard. The Mira range has been very popular with mostly good reviews. It does seem that you have been very unfortunate and I hope John Lewis will be able to resolve this problem for you.

I note that there are currently 12 reviews for the Mira sideboard on the John Lewis site, again mostly positive, but 3 negative which are, obviously, from the same person. You may reply to this post but we will not be publishing any further reviews from you on this matter.

Hi Jamie, there have been new products added to the Franco range recently but, alas, stock issues persist and the wardrobes are always the first item to sell out.

I’m sorry that I can’t say when the piece you want will be available and there is no notification system with Dunelm either, so it is a case of wait and see – I am afraid.

Best wishes

Hi Susan, we don’t make the Zero Gravity Recliner so can’t answer with the level of detail you require. However, we would not recommend a leather upholstered chair be situated where it is likely to suffer damage from direct sunlight. In this instance, the fabric upholstered option may be more suitable.

For information on John Lewis products you can phone 03456 100 336 or contact them via the web form here..

Sorry I was not able to provide the information you requested.

Hi Jackie, the original colour options for the Soren Office Chair have recently been updated to Grey, Sage or Ivory. The Henna option is no longer available, I am sorry to say.

The Anya range is exclusive to Dunelm, I am afraid, and they do not usually indicate whether out of stock items will be replenished. This is because their supply channels are currently not 100% reliable; there is also a disconnect between customer service and merchandising teams which means you never get an accurate or committed response to these kinds of queries.

Your options are to find a suitable alternative or to wait and see if the desk reappears at a later date.

The Bobbin bedroom furniture range is currently being updated and we do not know when the double bed will be in stock, it shouldn’t be too long though.

Hi Tony, we don’t have the dimension details you need since this is a John Lewis product. The Fabric Zero Gravity Power Recliner, however, is currently on display at John Lewis stores in Bluewater, Cheadle, Edinburgh, High Wycombe, Kingston, Liverpool, Milton Keynes, Newcastle, Norwich, Nottingham, Oxford Street, and Stratford City.

You can confirm this before travelling by phoning John Lewis on 03452 661805

I should add that only the leather upholstered option is currently available to order, the fabric chair is currently out of stock.

The Essence Console Table has been discontinued.

Hi Justin, the Estate range is available exclusively from John Lewis. Alas, the furniture is not mass-produced and there will be times when some items are out of stock.

Kind regards

Hi Helen, the Hemingway Range is not mass-produced and individual pieces do sell out often. You can add your email on the product page and John Lewis will let you know when the items you require are back in stock.

Because the furniture is produced in limited production runs I would advise that you wait until all the items are available before ordering since there can be slight colour differences from batch to batch.

Good morning Helen, you don’t say what this range is but if it is being discontinued then you will not be able to buy it elsewhere.

However, John Lewis do often mark out of stock ranges as being discontinued because they do not know if or when new stock will be available. So, it may come back into stock at a future date.

If you let me know what the range is I may be able to give you better information?

Hi Christine, all upholstered sofas sold in the UK must comply with regulations relating to fire-resistance and will have a label attached to this effect.

https://www.screwdriver-flatpack.co.uk/index.php/services

Hi Jayne, thanks for getting in touch. The frames are solid oak and the table top is a matching oak veneer.

Kind regards

Hi David, interesting question.

Alas, there isn’t a dressing table in the Marlow wardrobe range and there isn’t a table top that could be adapted in the way you suggest.

Sorry I couldn’t be of more help.

Hi Heather, afraid not. The only certainty with the Burford Range is that it is almost always out of stock.

Being on the email list is essential since many popular garden furniture lines can sell out again as soon as they are restocked.

Best wishes

Hi Charlotte, the space between the legs is 57.5cm

Best wishes

Hi Elaine, the original Bobbin range is being replaced with a new collection, imaginatively named New Bobbin, which will eventually include a standard sized double bed.

Hi Grahame, the lounging chairs do come in pairs so John Lewis would be left with an odd chair, at cost to them – it therefore makes sense that they would be unwilling to do this. The Burford range is incredibly popular and always sells out leaving many people disappointed.

To emphasise the point, a week before Easter, the lounging chairs are now out of stock and the dining chairs are currently only available to pre-order.

I should warn you that John Lewis never commit to holding large amounts of any garden range so you may find these chairs difficult to get hold of at any price in the very near future. And, no, there is no other way to buy them because it’s a John Lewis product.

Best wishes

Your best bet is the customer services team on Twitter @johnlewishelp but it’s unlikely they’ll have it. If they can give you a product number then it may be found here:

https://web.archive.org/web//johnlewis.scene7.com

Hi Terry, much of the Estate range has been out of stock for a considerable time and the only thing you can do is add your details to the ‘Email me when back in stock’ link.

We are currently not receiving any communications from John Lewis so can’t speculate any further, I’m afraid.

Kind regards

Hi, the sofa is 220 x 142 x 65

This looks close:

https://www.very.co.uk/medium-gardennbspcorner-sofa-set-cover–nbsph-73-x-w-221-x-d-221-cm/1600225715.prd

Maybe not the colour you were looking for but it’s an idea of the size you need, it’s unlikely you’ll get an exact fit unless you go custom. See list above.

This is on the large side but has tie-cords for a better fit…

https://www.very.co.uk/corner-dining-set-cover-large/1600630951.prd

The answer is at the top of this page.

Hi Jason – the St Ives Garden Furniture Range is a John Lewis product and isn’t available elsewhere. It is rarely in stock, I am sorry to say.

Kind regards

Hi Steve, the Newark kitchen units are sold by Very Group at very.co.uk. Regrettably, we have recently terminated our relationship with this company so you will need to contact them directly.

https://www.very.co.uk/help/en/online-help-system.page#help-contact-us

Regards

Hi Sally, it is incredibly frustrating when popular furniture items remain out of stock for such long periods, especially when there is no indication when these issues will be resolved.

I am not even certain whether the Toulouse Single Wardrobe will be restocked or not and I doubt anyone at Dunelm will be able to give you an answer since it is their policy not give specific dates in these circumstances…

This is what they say:

Unfortunately, we cannot give back in stock dates on specific items at this time. We often continue to show out of stock products online so that you have access to the product details, for when they are back in stock.

https://www.dunelm.com/info/help/frequently-asked-questions

The reason that retailers are so non-committal on re-stocking is that they depend on supply chains that are not 100% reliable.

Sorry I was not able to help you on this occasion but please get back in touch if there is anything else I can do for you.

Hi Jackie, no – not currently. The Louis Range is a reincarnation of a similar collection that went by the name of Etienne and there was a dressing table in this range, see below…

As I understand it, there have been supply issues which will dictate whether the Louis range is expanded upon or not. So, to answer your question, it isn’t entirely out of the question.

Thanks for getting in touch and I hope you enjoy what’s left of the weekend!

Good morning Gary, the Crawford units are made from particle board with a wood effect laminate finish.

Hope that helps?

Hi Helen, the drawers are 40 cm wide

Hi Margaret, the Dante De Luxe Garden Chairs are now £579 a pair I’m afraid. Regrettably, it’s the one recent change in price throughout the range.

Sorry

Hi Sue, the chairs with fabric covered seat pads are currently sold out, there are 3 options available with leather seat pads instead… See link below…

https://thefurnitureco.uk/john-lewis/kinross-dining-chairs

Thanks for getting in touch and kind regards.

The Wilton Range is exclusive to John Lewis. The headboard may come back into stock a some time but we don’t know when that may be.

Kind regards

There is a six-seater option but the Alora range is currently not fully stocked. Expect more options from the the end of March/early April.

Alora Garden Furniture is a John Lewis product, you can contact them directly:

03456 100 336

John Lewis plc, 171 Victoria Street, London, SW1E 5NN

Kind regards

Hi Mo, the Alderley drawers are ready-assembled which means they require a two-man delivery team. As a consequence there is no practical economic way these can be delivered outside of the UK mainland, I am afraid.

Sorry I couldn’t help you but best wishes anyway

Hi Linas, the Swift Furniture Range is only available on-line and there are no showrooms, I am afraid.

Best wishes and thanks for getting in touch

Hi Gemma, sorry to hear this. Regrettably, we don’t make the wardrobe and the only party with direct contact to the manufacturer are Very themselves. Since they have already offered you compensation I would suggest you ask them to replace the wardrobe at no cost to yourself or arrange for a repair.

Hope you get it sorted out and best wishes.

Good morning Alison and apologies that you had to contact us for a very simple answer which is that each end of the Sansa Sofa Bed is interchangeable – so the chaise-end can be left or right facing.

Not sure why John Lewis couldn’t answer that for you as it clearly says here… under the heading of ‘Product Information‘

‘The stylish Sansa sofabed offers functionality and flexibility. The two sections detach, allowing you to move the chaise section (with its hidden storage) from one side to the other…’

As you may be aware, The Sansa Sofa Bed was recommended in a Best Buy article on the Telegraph website, which is one of the top Google search results for ‘Best Sofa Bed‘ – so I would expect they have been asked this many times before?

Kind regards

Hi Martin, the Rye Outdoor Range is only available to buy from John Lewis. The items currently in stock, which include the lounging chairs and sofa, are listed here…

The stools are not normally sold separately though, only as part as a dining set, I am afraid.

Kind regards

Hi Jessica, thanks for getting in touch. We don’t make the Samira Range so can’t say for sure when the sideboards will be restocked. It’s been a popular collection and does sell out often. Some key items in the bedroom range were out of stock for quite some time last year although they did reappear eventually.

There have been ongoing supply problems within the furniture industry generally that originated at the beginning of the Covid epidemic and we’re still awaiting a return to ‘normal’ conditions which are a way off being resolved, sorry to say.

Sorry I couldn’t be of more help Jessica. Best wishes.

Good morning Katie, you don’t say which bed it is but on the John Lewis site you should see an option to order a free fabric sample. Admittedly, it’s not immediately obvious – see highlighted image below. Just go to the product page and look near the price, colour options and order now section:

Hope this helps. Best wishes.

Hi Gary and thanks for getting in touch. The Marlow Wardrobes are only available online I am afraid. They are supplied direct from the manufacturer, based in Germany, and assembled in-situ by their own team.

It is unfortunate that John Lewis do not display the wardrobes in store but, alas, they only have so much space available and currently give priority to other products.

As you will have seen on the John Lewis site, the range has very good reviews and John Lewis have been selling them for quite some time with no issues that we are aware of.

However, I do understand that you may not want to place an order without seeing what you are buying first – and you are certainly not the only person expressing this concern. It’s an issue with online retail generally that some people are comfortable with and some people are not.

I am sorry I can’t be of any help on this occasion and I sincerely hope you manage to find a suitable alternative.

Best wishes

Hi Lisa, without knowing which TV stand you’re referring to, I couldn’t say for sure. However, it’s rarely a good idea to mix and match different shades of wood finish.

Good morning Alan and thank you for getting in touch. I can confirm the ANYDAY Spindle Desk is currently not in stock.

Kind regards

Good afternoon Cyndy, the Lorn range is only available via John Lewis but, as you are aware, the table has been out of stock now for a considerable time. I would urge you to use the ‘email me when back in stock‘ option on the product page at johnlewis.com

Kind regards

Hi Lynette, thanks for the clarification. The Samira range has been very popular and does sell out often.

The good news is that this is a collection that does get re-stocked from time to time, all be it not as quickly as one would like. This isn’t a guarantee that the pieces you’re after will become available again but it is quite likely. The Samira bed frame, for instance, was out of stock for a long time last year but did reappear eventually.

Hi Lynette, I’m not familiar with this range, maybe it’s a mis-spelling? However, you will find that Dunelm do this a lot and there isn’t much we can do to help. On the off chance we knew who made the furniture there would be zero chance of you dealing directly with them.

There are two possible outcomes here, either the range will be restocked or it was part of a limited production run and will be discontinued. If you want to clarify the product name for me I’ll be more than happy to reach out to Dunelm for you?

Hi Sheila, the bed comes in 3 packages and access dimensions are quoted as 283 cm diagonally. I appreciate this may be hard to visualize though.

The latest review on the John Lewis site states the Show Wood Bed was delivered and assembled in the customer’s loft conversion with no problems, which suggests access wasn’t an issue.

Furthermore, the worst case scenario is that the delivery fails due to access problems and you receive a full refund. We are not aware of any such incident ever occurring, btw.

Hope this helps?

Hi Alan,

Based on information currently available (Please contact John Lewis Customer Services to confirm before making a long journey – 03456 100 336)

The Cromwell Leather Chesterfield is currently on display at John Lewis stores in:
Bluewater
Brent Cross
Cambridge
Cardiff
Cheadle
Chelmsford
Chicester
Cribbs Causeway (Bristol)
Edinburgh
Exeter
Glasgow
High Wycombe
Horsham
Ipswich
Kingston
Leicester
Liverpool
Milton Keynes
Norwich
Poole
Reading
Southampton
Stratford
Trafford
Welwyn

The Halo Earle Chesterfield is on display at:
Bluewater
Cambridge
Cardiff
Chelmsford
Edingburgh
Exeter

Kind regards

Hi Alan, if you care to be more specific I’ll be happy to help. For example, the ‘Halo Chesterfield’ is on display in a number of John Lewis stores but not every size. Or did you mean something else?

I’ll be here all day tomorrow.

See comment above ^^^

Hi Marion, regrettably, Dunelm tend not to maintain a core furniture line, preferring instead to keep introducing new ranges which often sell out, never to be seen again. The result, as you have found, is a lot of disappointed customers.

Sorry I couldn’t be of more help but I do indeed sympathise.

Best wishes

Hi Brian, the Sofi range is currently pretty much sold out atm, we don’t know when it will be restocked. Sorry!

Hi Alison, based purely on past experience, probably not.

Hi Phoebe, sorry to hear about this issue. Unfortunately, the Estate range is manufactured in India and is only available via John Lewis. If John Lewis are unable to give you a date when the range will be restocked then the only course of action open to you is to request a refund which I’m sure they will be able to arrange for you.

Best wishes.

Hi Cathie, John Lewis do sometimes offer the option of 7 day delivery on some chairs and furniture. These are pieces which have been ready made and are not the same as the made to order option where you have a wider choice of finishes. They will usually be covered with an alternative fabric colour to the rest of the range.

Alas, these options do sell out and are not always restocked. It is a shame because it does leave some people disappointed.

Sorry I couldn’t have been more help.

Hi Neville, the Hemingway Dining Range is available on-line only, I am afraid.

Best wishes

Hi Pauline, alas products sourced from overseas continue to experience very long and unpredictable delays. We have seen some lines being discontinued and then suddenly re-stocked with no notice so it would be unwise to make any guess one way or the other, I regret to say.

Sorry I can’t be of more help, and I really do mean this.

Best wishes

Hi Anthony, the bed section will extend to the length of a standard single/double which is 190cm, or 6′ 3″ in old money.

Best wishes

Hi Charlotte, the Lozenge Sofas are manufactured in Poland and will be supplied direct to the end customer. It’s unlikely there will be a showroom as such.

John Lewis are a multi-channel retailers and, regrettably, have limited space to display all of the furniture ranges available within their stores.

Kind regards

Hi Hannah, the ‘Email me when available‘ link on the product page at johnlewis.com is the most efficient way of getting hold of this popular line which does, regrettably, sell out from time to time.

Kind regards

Hi Pat, for information about the Alderley range please contact the Supplier Helpline – 0208 517 4756

Kind regards

Hi Loretta, we don’t sell a wardrobe on amazon so can’t really help. It is likley you bought via a thrid-party seller on the amazon platform and you should contact them directly if you are able. If not, amazon help centre is your next best option.

Kind regards and hope you get this resolved.

Hi Gemma, only argos I’m afraid. Sorry!

Best wishes for the new year 🙂

Hi Bernadette, you don’t say which 4-seater sofa it is but if the name begins with John Lewis then the answer will very likely be no, I’m afraid.

Best wishes

Hi David, the Tropez range is currently all but sold out with only the nest of tables still available. It could be a while before the console tables are restocked and I can’t guarantee they will be, I am afraid.

Best wishes

Hi Christopher, the Valemont Dining Table is only available to order online from Dunelm I am afraid. They do have the black table in stock for delivery on the 29th, if you order today.

Assuming you need a table more urgently than this, I can only suggest you try argos where you should be able to buy something suitable in store either today or tomorrow.

Sorry I couldn’t be of more help and I hope you manage to get sorted. Best wishes.

Hi Al and thanks for getting in touch. I’m not aware of the Vanka range being sold elsewhere but can’t rule it out. I have checked the usual suspects (argos, dunelm, next, etc) to no avail.

However, in such cases you’ll find the product is supplied directly from the manufacturer and not held in stock by the retailer, so the availability of individual items is uniform throughout.

Although, in this case, the main product image does show a 6-drawer chest I don’t think this was ever available and it’s a situation that isn’t so unusual as you might think. Sometimes a range is conceived with an array of options that never make it into full production for one reason or another and I think this is maybe the case with the Vanka collection?

It is possible that the range could be extended in future but we don’t have any insight into such decisions and is not something that we can predict. Based on previous instances though, I would expect not.

Sorry I could not have been of more help and hope you find a suitable alternative. And, best wishes for the New Year!

Hi Matt, if there are ongoing supply problems then JL will often mark products as no longer available because they don’t have reliable information to advise otherwise. It isn’t unusual for these items to reappear at a later date without notice though.

My instinct with the Haegan range is that it will not be restocked since much of the collection has been depleted for a considerable time. It is worth checking the site now and again however, just in case.

With regards to the similar products you mention, I am not aware of these but it is highly unlikely they are the same product for the simple reason that if there was stock available John Lewis would have it.

I would also be careful trying to match existing furniture with what appears to be a near enough alternative since products with a natural woodgrain finish can look altogether different when placed next to each other. Even items from the same range can have significant differences in shade if there has been a long time gap between manufacture.

Sorry I can’t be of further help, this an issue with a lot of furniture range at the moment and we can only hope it gets better in the new year.

Afraid not Shaun

Hi Maggie, the Grayson range does sell out quite often and the best option is to use the ‘Email me when back in stock‘ option on the John Lewis site. When items are restocked they can sometimes sell out again just from these lists alone.

Hope this helps and best wishes.

Hi Gill, unfortunately John Lewis don’t have the space to display every item in stores and, as is the case with the Charlotte range, they are available online only.

There are a few sofas from the Charlotte range available for 7 day delivery – see here… The made to order sofas are currently on a 3 month timeline I am afraid.

Sorry I’m not able to be more help. Best wishes

Hi John, the Halo sofas and chairs are on display in John Lewis stores.

Hi Barbara, the Bromley range is exclusive to Dunelm and the Oak variation has been very popular, hence the lack of stock.

We will reach out to Dunelm to see if they know when the table and chairs will be back in stock.

UPDATE [22/11/22]: Dunelm say the oak table and chair set is now discontinued.

Barbara – Thank for your answer. What is the nearest wood to the colour of bromley oak? Thank you

Hi Barbara, that’s a difficult one to answer since there are so many options available which are all described as oak but will vary quite a lot in shade. Even items from the same ranges don’t always match parfectly.

What I would suggest is taking your time to look for alternatives you can see up close rather than images on the internet to ensure you get something with a finish you’ll be happy with.

Best wishes

Hi Nigel and thanks for getting in touch. Originally, the Montreal Range was fully-assembled with the exception of the wardrobes which were delivered partly-assembled with final assembly carried out by the delivery team.

It now looks like John Lewis have changed this to self-assembly with a link for assembly instructions added. The range has been out of stock for sometime and has only recently come back into stock, hence the oversight on our part for which I apologise.

You can see on the product page at johnlewis.com that there are 3 old reviews which confirm the wardrobe was indeed assembled by the delivery company. Admittedly, these are from 2015/18 though.

Sorry for the confusion and best wishes

Hi Sue, the Harvard Units come part-assembled, with doors already in place, so you just need to attach the legs and door handles, which are packed separately to avoid the risk of damage in transit. The 3 internal shelves will also need fixing in place, which is very simple to do as they rest upon small brackets supplied which simply push into the sides .

That’s it. 🙂 The delivery guys will also take away the packaging, if required.

Hi Graham, the ceramic surface is very durable and requires no special treatment, you can clean as you would with any other hard surface – with a damp cloth and a little detergent, for example.

Kind regards

Hi Marie-Anne, the Marlow Wardrobes are on display is selected stores. You can check which store by checking the link on the product page at johnlewis.com below the Add to Your Basket button as highlighted below:

If you let me know exactly which wardrobe you are interested in I will see if I can find a store with it on display for you?

Good morning Salvinder – the Denton Sideboard has a pair of internal shelves (one each side) which are height adjustable (3 positions).

Thank you for getting in touch.

Hi Carol, you can buy the fabric from, effabrics.com (link)
Kashmar SKU: E1860-vintage
Thanks for getting in touch and best wishes.

Hi Dee, there isn’t at present a matching bedside option and there are currently supply problems with the Padma range because it is made in India, so it is unlikely the range will be expanded in the near future. If there is sufficient demand I’m sure John Lewis will be looking to add this option but it would likely be well into the new year if or when they do this.

Sorry I can’t offer a more specific response. Best wishes anyway.

Sorry Salvinder, we don’t have anything by that name, can you check and clarify?

Thanks

Hi Deirdre, please contact: [email protected] who will be able to arrange delivery from UK mainland. There will be a cost involved though.

Best wishes

I’m afraid it looks like this range has been dropped by Dunelm, Sara.

Hi Geraldine, the cushion width is 65 cm at its widest point (front) and 55 cm in the middle.

The Groucho range is currently on display at John Lewis stores in Cambridge and Cardiff

Best wishes.

Hi Shirley, we explained before that global distribution problems were the cause of many delays with a lot of furniture ranges, not just Padma – which is made in India. I suspect that John Lewis have cancelled the order because they still have no certainty as to when the new stock will arrive. You will not be able to buy the units elsewhere because the range is exclusive to John Lewis.

I appreciate the frustration but there isn’t anything we can do to expedite this for you. Best wishes.

Hi Steve and thanks for getting in touch. The units as you describe have not been part of the Portsman Range but there are so many similar styles of bathroom furniture available these days that it is understandable you may have thought otherwise.

Next, for example, have a range by the name of Malvern which is the same style and does have some options with baskets. There will be other better examples, of course, but this is the one that first sprang to mind.

Sorry I couldn’t have been more help and best wishes.

The height of the Dante sofa is 80 cm and the armchairs are indeed 90cm. The Dante range is currently out of stock though, save the Dining Armchairs.

Kind regards

Hi Wendy, thanks for getting in touch. The cushions are foam filled.

Kind regards

Hi Paul, the Lola range is fairly new with stock expected in early December. At present only the dining sets and coffee table are available to pre-order but the table may well be available on its own at this time, depending on stock availability.

Please check the very.co.uk site around the 2nd week in December.

Hi Loraine, a quality clear Danish Oil is recommended for use on interior oak furniture. It will help prevent against stains and protect the wood from drying out, as well as enhancing the finish. A light application at monthly to 6 weeks intervals is ideal.

The best brands are Barrettine, Colron & Rustins

Hi Natalia and thanks for getting in touch. We don’t send out such emails so you can safely disregard this. Sorry you have been inconvenienced in this manner.

Hi Roma, I assume you are referring to the Ebbe Gehl Mira Range? The colour is predominantly grey. The tables are currently on display at John Lewis stores in Cardiff, High Wycombe, Newcastle & The Trafford Centre, Manchester.

Hi Jo, the Rubik sofa range is only available online and isn’t available to view in stores. Thanks for getting in touch and best wishes.

Hi Angelo, afraid not. The Hairpin range was originally available in light and dark but John Lewis are currently only stocking the desk in both options. The bookcase is currently only available with the dark oak finish.

I appreciate the frustration but due to supply issues JL are now prioritizing stock levels in at least one colour rather than having some of one finish and some of the other. This has been a major issue over the past couple of years and is unlikely to be fully resolved until next year.

Best wishes

Hi! There isn’t a matching sideboard Halo but it’s a nice idea.

Thanks for getting in touch 🙂

Afraid not Peter, the Carved range is exclusive to John Lewis and is, frustratingly, often sold out. The Email me when available option on the John Lewis product page is your best hope since you’ll get to know as soon as the pieces you want are back in stock.

Best wishes