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Hi Alan and thanks for getting in touch. The Little Professor chairs are made to order and are currently not in stock. There is, however, a ready-made range which are normally held in stock and the Antique Whisky option is one of them. Regrettably, it’s also the most popular and is, alas, also out of stock.

It’s likely to be well into the New Year before they become available again, I am afraid. Sorry for the inconvenience, it’s taking a while for the world to bounce back to normal and nobody is more frustrated by this than we are. Best wishes.

It depends which sofa it is Liz? Some are available for 7 day delivery, some are made to order and will typically take much longer.

Sorry to hear about this Jayne but both of the wardrobes in the Berlin range are the same height. The wardrobes are also only supplied in a part-assembled state I am afraid an not be supplied un-glued since this would make them, essentially, a self-assembly furniture piece.

I hope you manage to find a suitable alternative. Kind regards.

Hi John, I currently only have external dimensions for the Abacus range. I will update this response in due course and thank you for your patience.

The dimensions are W41 x D40 x H62 cm. Sorry for the delay.

Hi Louise, the Little Professor range is currently out of stock and not on display in stores. There is currently an 18 week lead time for the 2-seater sofa.

Sorry I could not more helpful. Best wishes.

Hi Ingrid. The Estate Dining Range is exclusive to John Lewis & Partners and is not sold anywhere else. I apologise for the stock issue and thank you for your patience. I appreciate the frustration.

Hi Sue, I can assure you that the Hemmingway Dining Range is currently out of stock and not available to buy anywhere else. Some pieces will be available in the next few weeks though. Thanks for your patience.

Hi Deirdre – I am afraid the Miami sofas are currently out of stock. Best wishes.

Hi Agnieszka – The Camberley option you require is currently out of stock. Sorry for the inconvenience.

Hi Annmarie – Sorry to hear about this. Firstly, we do not supply the furniture so, regrettably, are unable to be of much help. It sounds like the drivers were trying to be helpful but the way the furniture is manufactured and distributed does not allow much scope for requests such as this and your only recourse would be to return the entire shipment.

I appreciate the frustration and hope you are able to find a suitable alternative. Best wishes.

Hi Patricia, glad to hear you are enjoying your Hemingway furniture and sorry that you are currently unable to complete the set, I appreciate the frustration. The Hemingway Living Room Furniture range has been incredibly popular and has sold out many times. The good news is that the console table will be restocked in due course but the bad news is that I am not able to give you any timescale as to when this will be. Distribution channels are severely disrupted at this current time and it is going to be while before things return to normality.

I appreciate your patience and hopefully your wait will not be too long. Best wishes.

Looks like they have now sold out I’m afraid Deirdre. Apologies for the disappointment.

Hi Cynthia, you will be able to order the balance shelving unit when it is restocked at John Lewis. Afraid I have no information as to when this will be though?

Hi Stewart, yes it likely to be restocked – we are unable to give any specific timeline though. Sorry for the frustration.

Hi Pam, the Hemingway range of living room and dining room furniture is exclusive to John Lewis & Partners. For the avoidance of doubt, this means it will not be available anywhere else. I am sorry they currently don’t have the items you are after and appreciate your patience. Best wishes.

Hi Chris, the Swirl Range is part of the ANYDAY collection, created to offer excellent value for money on a range of products and, unfortunately, this means that not every variation will be available. Sorry for the disappointment.

Hi Sarah, you don’t say which sofa it is but John Lewis have limited floor space for displaying furniture and some items are available online only. Scatter cushions are not normally fixed in position though and can be moved.

Hi Lauren – the Mira tables are manufactured overseas and are subject to delays caused by the global shipping backlog. The added complication is that container rates have increased to over ten times the normal rate and John Lewis do not want to pass this this cost on to customers, they are therefore holding back on restocking some items for the time being.

I appreciate the frustration but, with much of the world being on lockdown and the consequent surge in demand for products of all kinds, it is going to be some time before things return to normal. Best wishes.

Apologies but but the cream/oak option was discontinued some time ago Cassy.

Hi Sue, The Hemmingway range is exclusive to John Lewis and is not available anywhere else. I appreciate the frustration but the world has been in virtual shut-down for the past 18 months and there are going to be ongoing delays in the distribution process for some time yet. John Lewis will be in touch when the items you require are back in stock. Best wishes.

Thanks for pointing this out Andrea, the correct width is 39cm. Best wishes.

Hi Suzanne, you can buy one from John Lewis when they are back in stock. Thanks for getting in touch and have a nice weekend.

Reply – Yes, we hope the range will be restocked in the near future.

Reply – Please call John Lewis on 03452 661805 and they can tell you where the sofas are on display near to you.

Regrettably, the Oliver sofa range is not available to view in stores. Thanks for getting in touch and best wishes.

Reply – Hi Jennifer, there are a few tables which could match this description so I am speaking generally here. The easiest way to do this is to go online to johnlewis.com and it will show if any stock is available, is being discontinued or you may be alerted when stock comes in.

Regarding the price increase, there have been severe delays in worldwide shipping and the costs of containers has, in some cases, increased 10 fold over the past 12 – 16 months. Inevitably, all retailers will have increased prices to cove this or, simply held off until shipping prices return to normal. This does mean that many items are out of stock at the moment, as you have found, and, hopefully, it will not be too long before the situation improves.

Apologies for the inconvenience and best wishes.

Reply – Sorry to hear Lydia. The Parisian range is supplied ready-assembled and there are no spare parts held in stock anywhere. You can, however, buy crystal-style handles from amazon and you should have no trouble fining a similar style. You will, however, need to replace the full set in order for a perfect match but they are not expensive.

https://www.amazon.co.uk/drawer-knobs-crystal/s?k=drawer+knobs+crystal

Reply – Hi Lorraine, the Wilton Bedroom Furniture range does not include a matching mirror I am afraid.

The Marlow range is likely to be restocked around March/April 2022.

Hi Mike, since the Dante range is exclusive to John Lewis & Partners, and they are out of stock, there is not much more I can say other than I appreciate the frustration.

Hi Rick, the Chevron Garden Furniture range is exclusive to John Lewis & Partners, so no. For more information regarding supply problems with garden furniture please see here…

Hi and thanks for getting in touch. If parts are missing than you will need contact the retailer in the first instance. The Athens Garden Furniture range is sold by very.co.uk and the easiest way of resolving the issue is to request a return since they will not have any spares in stock.

Returns and collections are free of charge within 28 days.

https://www.very.co.uk/web/en/next-day-delivery.page

Hi Charlie, I am afraid supply chains are still severely disrupted and it is going to be a considerable time before things return to normal. As a consequence I am not able to offer any further advice other than to say that, since we are now at the end of summer, priority will be given to other types of furniture which are also in short supply and it is unlikely that St Ives range will be restocked before next Easter.

So sorry you have been inconvenienced. Best wishes.

I cancelled due to being elderly and could not possibly manage to receive such a heavy item expecting one to get it to my Lounge. The video on Very is false advertising this is why I ordered this particular item due to your statement on video. I would appreciate a prompt reply.

Hi Nita, you are correct that the video does say delivery is to any room but this dates to pre-covid when it was a normal feature. Alas, this affects all deliveries and it will be sometime before things return to normal.

Very do have a notice on their site regarding changes to normal delivery services although, I have to admit, the link to this page is not as prominent as it could be.

https://www.very.co.uk/web/en/next-day-delivery.page

There is always a chance that the delivery drivers will agree to help you on the day but it is at their discretion and I would not recommend ordering at this time since you would be taking a gamble that may not pay off.

I am sorry this has caused you such inconvenience and hope things change in the near future. At present I am not able to say when this will be though.

Best wishes.

Hi Bernard, both the table and chairs are a limited edition range and the chairs have already sold out I am afraid. Sorry for the disappointment.

Reply – The Dante Corner Sofa @ £999 is out of stock. The Dante Corner Dining Set with dining table and 2 stools @ £1,599 is in stock but there are currently only 4 left.

Sorry Anna no, it is unfortunate that sometimes glass and mirrors do get broken and it is simply not economically viable for suppliers to keep spares in stock since, although no comfort to you, such instances are incredibly rare.

With similar cases we have advised contacting a local glass merchant who may be able to supply a replacement mirror with the necessary holes drilled out. This is often not as expensive as you might think?

So sorry that I could not have been more help, I appreciate how frustrating this can. Best wishes.

Afraid not Sue since the line is currently out of stock. I sincerely hope that M&S offered you a full refund?

furnitureco uk – Sorry but we can not guarantee when items will be restocked but the Kayla range has not been discontinued so, unless it is urgent, you should be OK to wait a while.

We wish to order an additional matching LHF 120cm large One Arm Unit from John Lewis, but don’t see the Drayton Fabrics on see their website. Can you please advise if the unit can be supplied with the two Drayton fabrics mentioned above. Thank you

Hi Nick and thanks for getting in touch. I believe the Drayton fabric option was a 7-day ‘from stock’ option and not part of the ‘design your own’ selection which explains why this is not currently available.

The 7 day sofas do tend to be a one off design and are not always available later down the line which, as you have found, can lead to disappointment for some customers.

Hi Christine – The Sahara range has been out of stock for some time and the price listed on here was actually from last year. The cost of sourcing and shipping furniture from overseas has increased a lot in this time and, inevitably, this is going to be reflected in today’s pricing.

The set you want is currently only available to pre-order and you are not obliged to buy it at any price so your claims of ‘sharp practice’ are somewhat off the mark. It isn’t unusual for prices to fluctuate significantly and, ironically, there are never any complaints when reductions are made for comparable amounts.

I am sure you can accept that the difference in pricing is simply a failure, on our part, to update the current price. And, for this, I apologise.