Contact

1,218 thoughts on “Contact”

1. Hello. Can you tell me where I can buy the small Duhrer sideboard – W112, D53, 80 cm, please? I don’t think John Lewis stock it any more. I’m looking for furniture to match my Duhrer round dining room table that I bought from John Lewis. Thank you. Thank you.

   • Hi Claire, it is an unfortunate fact that such ranges do come to end eventually and this does cause problems for people who want to match pieces they’ve bought previously. There is also the added problem of current supply chain issues that makes it near impossible to predict if or when ranges will be re-stocked.

     Sorry I could not solve this issue for you but I do sympathise and hope you are able to find a suitable alternative.

2. Hello, could you please tell me the name of the white bathroom furniture featured in the photo at the top of the Bathroom Furniture & Storage Units page? I would also appreciate knowing where I can purchase it. Many thanks!

   • Hi Lynn, it is an old image. The furniture was part of the Bude Bathroom Range available from very.co.uk but it has long since been discontinued.
     Thanks for getting in touch, sorry I couldn’t of been more help.

3. I have a delivery scheduled to arrive Thursday 15th April ordered via Very. I received a text to say the items cannot be delivered to room of choice and will be delivered to driveway or hallway. If this correct as I will need to cancel the order as I need these items taken upstairs. Have contacted Very but they can’t get through to logistics to check the situation.

   • Hi Louise, with large items delivered direct by suppliers there are different policies regarding social distancing and some are still only delivering to the doorstep.

     Since you have received a text confirming this then this is what is likely to happen. In some instances the delivery guys will go the extra mile if it’s obvious you need help but there is no way this can be guaranteed and, since you may not want to take a chance, you would be advised to cancel until such times as all deliveries return to normal.

     Sorry for the inconvenience.

4. Hi looking at purchasing the Florida 4 seater round table for £649 but when click on get taken to the very site and it’s £749 why is this?

   • Thanks for getting in touch and taking the time to point out this error, which has now been amended. Sorry to say that this outdoor dining set is currently out of stock though.
     Best wishes.

5. We like the Duhrer 4-6 seater circular dining table which you sell through John Lewis, but cannot find the matching chairs on your website photo. Can you help please?

   • Hi Elizabeth, the chairs are from another John Lewis exclusive range which have long been discontinued I am afraid.
     Thanks for getting in touch and best wishes.

6. Hi I’ve emailed and asked about delivery, could someone get back to me please? Would I have to reply to an email from your delivery company??

   • Hi Charlene, you need to speak to the retailer and be specific about what the problem is.

7. Ive purchased bedroom furniture through Matalan and I had a text from yourselves with a delivery date , when I replied saying I can’t do that date , ive heard nothing since. Please can you help as Matalan are not replying to my emails . Thanks

   • Hi Kim, we have no dealings with Matalan.

     It sounds like you need to contact your card issuer with a view to making a charge back if Matalan are not responding to you?

8. Hello, I am looking to purchase the dury fabric 4 seater sofa and wanted to know if this comes in two parts or just one sofa? Many thanks

   • Hi Rosie, yes the 4-seater comes in 2 sections.

     Kind regards.

9. I’m interested in the Mira sideboard and would like to know whether the white finish is a painted finish over solid oak, kind regards Karen

   • Hi Karen, thanks for getting in touch.

     Th finish on the white Mira Sideboard is a factory applied Melamine coating, not painted. The units are not solid oak, they are MDF. The oak option has a veneer finish.

     I appreciate the product description is confusing, it does actually say ‘painted’ on johnlewis.com

     Hope that helps and best wishes.

10. Hi, I have bought the Valencia garden range from John Lewis and would like covers for the furniture – 2 seater, single chair and the dining bench. John Lewis do not sell them. Where can I get them from?

    • Hi Baljit and apologies for the delay in replying to your first message. There are no specific covers available for the Valencia range although generic covers are available for most options. Argos and Amazon have a wide selection and there are specialists such as https://www.gardenfurniturecovers.com/ that stock covers to suit all shapes and sizes.

      Sorry I couldn’t have been more help, I really wish there were covers available for every piece of garden furniture we feature – it would make my life a lot easier if there was. 🙂

      Hope you manage to find something suitable and have a lovely weekend.

11. Can you advise please as to whether items such as a shoe storage cabinet or shoe storage seat will be added to the Grayson range please? I have the Grayson Console in my hall and would like to add a shoe storage unit.

    • Not that I know of Linda but, given the supply problems which currently exist for most ranges, it is unlikely.

12. My daughter has now had three level dressing tables and mirrors delivered by John Lewis’s but they have not been as described on their web site and like the picture on your web site. On all three occasions the mirror has arrived without the black trim. Has this product been changed because she is now so fed up not getting the product she really wants. Regards

    • Hi Caroline
      How does the product differ from the image below? When you say the mirror does not come with a black trim, how is the mirror fixed to the table?

      • The mirror has pale wood sides. She has not attached it to the dressing table but the last two replacements she checked the box before hand they they too have come with the wrong mirror. She thought originally that there would be black trims to add to the mirror sides but there wasn’t. John Lewis said that they will also be contacting the manufacturer to see if the product has changed. The product she ordered from JL is exactly as on your website but this is not what is being delivered.

        • Hi Caroline, I thought that maybe the mirror supports had not been packed but you have answered that point. In the absence of further information I can only apologize. Unfortunately, we are dependent on John Lewis for the images and it does seem there has been a breakdown in communication somewhere. It does seem that requesting a replacement is likely to have the same outcome so all I can suggest is that you request a full refund as the product is clearly not as described.

          I hope you manage to find a suitable alternative. Best wishes.

13. Hi please could you tell me if the chairs fit under the the table when not in use on the bronx dining set thanks

    • Hi Danny, no, the chairs will not fit under the table as you suggest. The product image is a fair representation.

14. Hi , I have been trying for almost 9 months to get hold of Telford 2+2 drawer chest or the Telford 5 drawer chest in black/oak . I can’t find anything anywhere . I would take a second hand one or ex display Please can you help?

    • Hi, I am sorry Milly but, as you are aware, the Telford range has all but sold out. There is a new updated range due soon though.

15. Hi i recently bought a Aruba nest coffee table in gold from the retailers Very they were missing parts and when contacting the retailers they said to contact the manufactures so I am in a bit of a muddle to who would be able to supply me with the right parts as above it states for us to back to the retailers so this is going back and forth I would like some clarity please could you reply urgently

    • Hi Yasmin, if the table was supplied with missing parts then it should be returned to the retailer for a replacement or refund. Perhaps the confusion arises from requesting the parts as sometimes people do this long after the initial purchase and it isn’t really practical to stock spare parts for every product sold?

      Sorry for the confusion and hope you will be able to resolve the issue. Best wishes.

      • hi but we are unable to return to the retailer as it was a gift we have been contacting the retailer and they said you would need to get parts from the manufacture we only need 2 gold table legs as the bolts will not screw into the ones we have.

        • Hi Yasmin, I appreciate the problem but it doesn’t matter if the item was a gift or you bought it yourself, the returns process is the way to resolve the issue. You are assuming we manufacture this table and we do not; Very will not pass on the manufacturers details to you and, even if they did, there would not be a stock of spare parts since it was a limited edition product.

          I understand this isn’t the response you hoped for but resolution rests with whoever made this gift to you, I am afraid.

16. I have ordered the Marlow 300cm Mirrored Hinged Wardrobe in Pebble Grey from John Lewis Online and want to purchase accessories but cannot do this on the John Lewis website. I telephoned them and they said that the supplier would contact me direct, but I have not had a call back. I want to purchase an extra 2 hanging rails (at 96.4cm) and was querying the cost of the internal draw unit and if it was at a reasonable price, purchase one of those as well

    • Hi Andrew, the problem stems from the fact that accessories for the Marlow wardrobes were previously only available in stores. Before your items are dispatched you will be contacted to arrange a suitable delivery/installation date and you will be able to arrange any extras at this time.

      Hope this helps and best wishes.

17. I purchased a 3door Camberley dark oak wardrobe from very , have a damaged L door, they say I have to order a new wardrobe, take the door out then return , I cannot just get a replacement door , seems ridiculous, can I get a replacement door please

    • Hi Rosemarie, the reason you need to return the whole package is because Very do not stock replacement parts, it would be a logistical nightmare. It may seem ridiculous but you may not be aware that there are many requests for spare parts where the customer has damaged the item themselves, sometimes a long time after initial purchase date.

      Regrettably, this is actually the fairest way to do it although, admittedly, it may not be the most convenient for your self?

      Thanks for getting in touch and best wishes.

18. Hi, I emailed you, as did my husband John, about stockists of Satis wardrobes a few weeks ago. I am still waiting for a response, thank you.

    • The Satis range is available exclusively from John Lewis

      • Thanks for your reply, I am aware Satis is exclusive to John Lewis but they tell us they no longer sell it! My question to you is, as it is still on your website, where can we buy it?

        • You can’t buy it because John Lewis are no longer selling it. This may change in the near future but, in the current environment, it is not possible to give a definitive answer. The only certainty is that, at this moment in time, it is not available to buy anywhere at all.

          You are aware that global supply-chains have been adversely affected by the Covid pandemic, I assume? There are many products that you will struggle to buy at the moment, this is just one example. I am sorry but I am unable to do anything about this.

19. SAN Remo sofa set. Advertised at £799.00. When you are directed to Very, it’s £899.00. Why is this?

    • Hi Linda, the San Remo range has is now being restocked and the price you saw here was from last year.

      The price increase will reflect the increased cost in sourcing such products at this current time. The incorrect prices have now been amended.

      Thanks very much for getting in touch and bringing this to our attention. Much appreciated.

20. I purchased the Lumiere ready assembled 3 piece package through Littlewoods on 22/02/21. My order confirmation states delivery by 08/03/21, yet I have received no communication for you. I booked the day off work and Littlewoods have informed me that you will not be delivering on this day. This isn’t acceptable as someone has to be home to take delivery. Can you advise how long as the telephone number Littlewoods gave to me to contact you will not connect to you

    • Hi Debbie, we have no dealings with Littlewoods and they would not have a contact number for us. I can only suggest that you get back in touch with them?

21. No messages seem to be replied to! Is there any other way to contact you? I wanted to buy the St Ives garden range. How can I do this?

    • Hi Alice, did you read the message at the top of the page?

      For delivery details, returns, stock levels, assembly instructions or spare parts we will not be able to assist and you will need to contact the retailer directly.

      Since the St Ives Range is exclusive to John Lewis & Partners you will need to contact them if you need to know when the range will be back in stock.

22. Is there anyway of getting hold of this? We have the other matching furniture https://thefurnitureco.uk/go/seattle-ready-assembled-large-sideboard

    • The Seattle range is almost sold out Bethany so, alas, no.

23. I need to track down a cover for our Dante outdoor corner sofa, I was wondering if you know anywhere I can get one from please

    • Hey Tanya, there are no custom covers available for the Dante outdoor furniture range I am sorry to say.
      We usually refer people to list of companies who can make them for you, as mentioned in the comment here:
      https://thefurnitureco.uk/contact/comment-page-25#comment-880

      Alternatively, there are generic covers available in various sizes from suppliers such as https://www.gardenfurniturecovers.com/

24. I bought a Rouen super king bed from John Lewis but upon delivery they took one look at my staircase and abandoned! Will you be able to let me have information as to EXACTLY how many pieces make up the whole bed and the exact dimensions of each piece? Please pay particular attention to the headboard and advise if it comes in one piece or more. Can I use the bed without the headboard? Is there a way to cut the headboard and reassemble it – I would screw it to a false wall rather than to the bed itself. Any help gratefully received.

25. Hi, Are you able to buy extra cushions for the Chevron Garden sofa? On the John Lewis website they show the product with 2 side cushions which it doesn’t actually come with, and they weren’t able to tell me what the cushions were or how to purchase them. thank you!

    • Hi Sarah and thanks for getting in touch. You are correct that the image is somewhat misleading and the cushions shown do appear to be a perfect match.

      However, since we do not supply the sofa and were not responsible for the product image, I am at a loss to explain this? It is not uncommon, however, for the specification to change on some products after they have gone into full production and the promotional images have been produced.

      I am sorry for the inconvenience this has caused you.

26. could you inform me where I could purchase to further 2 alora garden chairs as John Lewis no longer sell them

    • Hi Norman, apologies for the delay in getting back to you.

      The Alora range is exclusive to John Lewis so you are not able to buy elsewhere I am afraid. The answer below regarding availability of garden furniture may explain the situation for you.

      https://thefurnitureco.uk/contact/comment-page-56#comment-1529

      I appreciate the frustration but it is simply not economically viable to hold large stocks of outdoor furniture 365 days a year.

      Best wishes to you.

27. I am interested in Elstra 250cm sliding door wardrobe. I understand I have to buy it from John Lewis. However, I wanted to know the thickness of the mdf used to make the wardrobes, and despite contacting John Lewis they said they don’t know and can’t help me as they don’t have that information. So I was left with no option but to contact you direct as obviously John Lewis wasn’t going to find out or enquire direct with you. Which is a bit of poor show on their account. So I hope you can help me? Please can I know the thickness of the mdf used to make the elstra wardrobes? Thank you

    • Good morning Nicola.
      The Elstra bedroom units are manufactured by a supllier based in Germany.

      The frames are made from High Density Fibre Board (HDP) which is a higher specification than MDF.
      MDF is used for some internal parts such as shelving.

      I do not have to hand the exact measurements of the wardrobes at present but will update in due course.

28. Would like to order some garden furniture it’s February and you’re saying it’s out of stock it’s not even summer season yet, how can that be?

    • Hi Nicola and thanks for your message.
      I appreciate your frustration but garden furniture is bulky, expensive to transport and to store. Since very few people buy outdoor furniture in the winter, it is not economically viable to maintain large stocks in warhouses where space is at a premium. Whilst doing so would ensure all-year-round availabilty, the end cost would inevitably be passed on to the consumer in the form of much higher prices.

      There is also an added complication due to the Corona Virus pandemic which is affecting the transport of goods in all sectors at the moment.

      I hope this answers your question? You’ll see availabilty improve from the end of March onwards.

29. Hi looking at Kingston desk PPH6V and Luxe Kensington collection 3 door sideboard LA9VD Both showing as oak. Will they be the same colour? Thank you

    • Hi Nicole and thanks for getting in touch.
      The sideboard and desk are both from the same range with matching finishes. However, becuse both items will have made at different times it is possible there will be a minor difference shade which will be barely noticeable unless the items are placed side by side. This would be the case with any other range of furniture though.

      Hope that helps and best wishes.

30. I am an agent for Littlewoods catalogue online, I live in Northern Ireland I noticed that you don’t deliver to this part, was looking at bedroom furniture by (Swift Furniture) an noticed you only supply to mainland UK only, was disappointed that I could not ordered these items.

    • Hi Linda, thanks for getting in touch.
      Because Swift furniture is ready-assembled the costs of transport are very high and it would be uneconomic to deliver such bulky items to Northern Ireland.

31. I am interested in purchasing an Elstra wardrobe from John Lewis. Can you advise if they are delivered as a flat pack. Important as I may not be in a position to install them immediately

    • Hi Chris
      The wardrobes are delivered and assembled in a room of your choice direct from the supplier. So, yes, they are delivered in flat-packs but you don’t have to lift a finger, they will even take the packaging away afterwards.

32. I would like to ask if the Dante 4 seater corner unit discontinued or will there be a new summer 2021

    • Hi Alison
      Yes, we expect the Dante outdoor furniture range to be restocked from late March onwards.
      Thanks for getting in touch.

33. I am looking for a cover for the lounger luxe with foot stool can you let me know a stockist please. Thanks

    • Hi Lynne
      We usually refer people towards companies who provide generic furniture covers such as gardenfurniturecovers.com

      You can also find a list of custom cover makers here:
      https://thefurnitureco.uk/contact/comment-page-25#comment-880

34. what is the depth of the seat on the Vantage Leather Sofas thanks

    • Hi Susan, the depth of the sofa is 86 cm and the seat height is 45 cm.

35. Appreciate you do not sell direct to the public but John Lewis are showing an 18 week delivery time! I need a large halo Groucho settee in pure dye nutmeg or possibly antique whiskey. Is there anywhere else that sells these items with a faster delivery time please? Thank you

    • I appreciate the frustration Tracey but the Halo Groucho range is exclusive to John Lewis and not available elsewhere. The sofas are very popular and the demand has been difficult to satisfy, even before the current distribution difficulties of teh past few months.
      Apologies and best wishes.

36. Hello,where can i get Alderley large cream/oak sideboard please .”very”where i got matching furniture sold out

    • Hi Jade, the cream/oak option has now been discontinued. There is now only a choice of grey or taupe.

      Sorry for the inconvenience.

37. Can you please tell me where I can purchase the item below from? Very are out of stock? Burford Ready Assembled Painted Narrow Bathroom Storage Unit – White Kind Regards Caroline

    • Hi Caroline, the item is out of stock so you are not able to buy it anywhere.
      Thanks for getting in touch.

38. On your website you have Kix single and double sofa beds and mention that they are available to buy at John Lewis. On the John Lewis website they are unavailable and ‘not likely to receive any more stock’. My question is – is this product now obsolete or is there stock? and if there is stock where is it for sale? Many thanks. Clare

    • Hi Clare, the Kix sofa beds are a John Lewis product. The sofas have been redesigned and relaunched in the past but this is no guarantee that the same will happen again.

      Sorry I can’t be of more help. Best wishes.

39. Hi what colour is your rattan sunlounger please I can’t see it in the description Thank you

    • Hi Siobhan, there are several sun loungers featured, which one are referring to?
      https://thefurnitureco.uk/?s=sun%20+%20lounger

      Thanks

40. Ordered Bedside table and chest draws through Matalan. On 21st January. Can you tell me when I will receive them please.

    • Hi Linda, we have no dealings with Matalan. I suggest you contact them directly.

41. Hi thanks for your previous answer regarding the Belgrave 4 seater leather sofa. Another question; what is the ground clearance distance (in cm) from the bottom of the sofa (lowest point) to the floor please? Thanks again

    • Hi Trudi, the ground clearance is 16cm.

42. When will your Athens circular table and 4 chairs be back in stock . The one at £349

    • Hi Lee, in the Spring

43. Hi I was going to purchase the grey rattan 5 piece dining set from very but it was taken off the same day I was looking at it do you know if they will be restocking it as I would really like to order it or do you know if I can purchase it elsewhere I can see from your site that it is currently out of stock ? Many Thanks

    • Hi Collette, the outdoor furniture ranges will be restocked late March/early April.

44. Hi there, I was recently going to purchase a cream and oak dressing table from the Alderley line, as I have the rest of the furniture to match, from very and noticed that the colour isn’t a available choice anymore, has it been discontinued or is it simply out of stock? Many thanks!

    • Hi Alice, the Alderley range has recently been updated and the cream/oak option is no longer available I am afraid.

45. Hi there. Are seat cushions on your Belgrave Grand 4 Seater Leather sofa, loose detachable for plumping and turning or replacement of foam. Thanks

    • Hi Trudi, the cushions are removable but the covers are sealed so you can not remove the foam.

46. Hi Please can you advise where we can buy the St Ives range of garden furniture – John Lewis are out of stock? Many thanks, Linda

    • Hi Linda, the St Ives range will be back in stock early Spring.

47. Good afternoon, We would really like to buy the Walnut dice shelving unit, but unfortunately when i click on the link it takes me to the John Lewis website. I live in Guernsey in the Channel Islands and John Lewis is insisting on charging £115 delivery for this, which on a £239 item is outrageous and I am not willing to pay this. Please could you let me know if I can buy this directly from you and if so how much shipping would cost. Many thanks, Andrew

    • Hi Andrew, the Dice shelving range is exclusive to John Lewis & Partners which means you are not able to buy elsewhere. I understand the shipping cost is expensive but it does reflect the actual cost of delivering a bulky package to the Channel Islands I am afraid.

48. I’ve got a delivery coming to meant to be coming today but I can’t find out from Littlewoods what time it’s coming or anything about it they won’t ring you direct is there any chance you’d be able to tell me roughly what sort of time it will be coming and do we get a notification about it

    • Hi Lisa, you should have received notification by text or email. If you have not heard anything then I’m afraid you will will have to contact Littlewoods.

      https://www.littlewoods.com/web/en/contact-us.page

49. Hi! I’ve just bought a set of wardrobes from John Lewis in pebble grey but can’t get into store to see the actual colour. Would you be able to colour match the wardrobes against a Farrow & Ball / Valspar / Little Green Paint Co colour card; or share the hex code for the “pebble” colour even? Thanks very much!

    • Which wardrobe is it Chris?

      • Yeah providing the wardrobe range would’ve helped, sorry. It’s the Marlow sliding wardrobe in Pebble Grey. I want to colour match some other woodwork in the room to the wardrobe, but don’t trust the colour on my screen as it changes so much. Any help would be great, thank you!

        • Hi Chris, the Marlow wardrobes come direct from a supplier in Germany so there isn’t anything to get a colour sample from other than a screen image which, as you say, can’t be relied upon.

          You’ll see lots of comments here requesting a colour swatch for this range which would be great to have available but since we are at the mercy of John Lewis to provide this option there isn’t much we can do. The suggestion has been pushed up the chain, so to speak, though no news as yet.

          Sorry I could not be of more help.

50. Can you post out a copy of your Marlow wardrobes and drawers range brochure?

    • You can download a copy here… https://thefurnitureco.uk/media/2020/12/Marlow-Brochure.pdf

      Regrettably, we do not have the actual brochure but If you want me to print you a copy and send it to you please let me know?

51. Hi are you able to supply the 3drawer Cuba chest of drawers on their own? I click on it and it takes me to very where they are only available in a package, I want 2 sets of the drawers and nothing else.

    • Hi James, the Cuba bedroom range is going to be discontinued and there are only a few items left which is why some pieces are being sold as a package only. It is likely that there is only one 3-drawer chest remaining so you would not be able to buy two in any case.

      Not much consolation, I accept. Best wishes though and I hope you are able to find a suitable alternative.

52. Hi. Please can you tell me height from floor to slats for the michelle Keegan phoebe bedframe kingsize? I need to calculate sleeping height once my mattress (which is 28cm deep) lays on the slats of this bedframe. Thank you.

    • Hi Frosa, the base of the bed is 44cm from the floor.

53. Hi, I like the Ray four seat garden set in aegeon. It says it is for sale in John Lewis but I cannot find it on sale anywhere. Thanks

    • Hi Simone, it is not usual for retailers to hold stocks of garden furniture at this time of year.

54. Hi, we’ve just been delivered the wrong goods by Very and now the 2 door (sliding) Camberley wardrobe is now out of stock until April. We’ve just bought one, a desk with a stool and need this to complete our bedroom makeover. Are you furloughed and that is the reason why it’ll be April? We’re currently very happy with the product but would think twice about ordering from Very

    • Hi James,sorry to hear about your problem. It is unfortunate that stocks at this time can not be replensihed as efficiently as one would like but everyone involved is doing their best to keep things moving as normally as is possible.
      The Camberley range is exclusive to Very though so I’m afraid there is little I can do on that score.

      Best wishes.

55. Hi. I love the look of the frome chair but it is £899 on the John Lewis website, not £799 as shown on yours?

    • Thanks for getting in touch Jane and thank you for spotting this error which has now been amended.
      Kind regards.

56. The Versailles 4 door wardrobe is part assembled. What exactly is assembled please? As it is only doorstep delivery from very.co.uk due to covid. Thank you

    • Hi Jane, the 4-door option comes in 2 sections which are the same size as the 2 door option (Height 197, Width 76.5, Depth 53 cm).

      If you think access is going to be a problem then I would recommend you wait until current Covid delivery restrictions are lifted.

57. Please can you tell me if it is possible to get a sample of the grey colour for the Marlow wardrobe

    • Hi Claire, colour samples are not available for this range I’m afraid.

58. Good day, customer ordered Fontana Ready Assembled 1 Drawer, 3 Basket Sideboard on Very online shopping however their has not been an update since order was placed on 03.01.21 please confirm if this item is in stock or by when it will be back in stock to be delivered to customer.

    • Hi Michelle, you will need to contact customer services for updates on your order.
      https://www.very.co.uk/contact.page

59. Hi The Monty 2×3 storage unit , do you know when it might be back in stock Thanks

    • Honestly, no idea Paul. This unit did sell out extremely quickly.

60. We would like to buy a Maharani coffee table, which used to be for sale at John Lewis, but no longer. Will they have more stock or are we able to buy it elsewhere?

    • Hi Sally, the Maharani furniture is made in India and, with the current global supply situation, it may be a while before they are restocked.
      Sorry for the inconvenience.

61. Hi, can you tell me where I could pick up a grey version of the camberley overbed storage unit from please. Your web site states very.co.uk but they do not do the overbed unit, many thanks, pete

    • Hi Peter, all the overbed options have now sold out I am afraid. I don’t know if they will be restocked but it is unlikely.
      Kind regards.

62. Hi I just want to know if the Miller Right Hand Corner Chaise With Footstool And Sofa Bed going to be restocked to very I love this product and can’t see it available anywhere now please help.

    • Hi Sarah, the sofa ranges at Very are seldom restocked once they sell out. This does ensure they always have a fresh offering but does, inevitably, leave some people disappointed.

      Best wishes.

63. Will the Calia wardrobe and tallboy chest of drawers be restocked at John Lewis? I can see that quite a bit of the range was out of stock as wasn’t sure if it had been discontinued? Thanks!

    • Hi Jack, thanks for getting in touch. The Calia bedroom collection is due to be restocked within the next few weeks but, because the range is made overseas, is subject to shipping delays so I imagine not every item from the range will be available within this time scale.

      Sorry I can’t be more specific. Best wishes.

64. Will the coral bay furniture collection be coming back into stock at very.com? I see the cube is on back order but I wonder about the corner set, lounger set or Two seater sofa. Thanks!

    • Yes Rebecca, very likely. End of March/early April.

65. Hi. I am trying to obtain a Peru Corner wardrobe in white. We have ordered this through Very and have the rest of the furniture except the corner unit. They are now saying these are out of stock. Due to the fact that we need the corner robe to match the rest of the furniture, I am wondering if you have these in stock?

    • Hi Colin. You can only buy the Peru wardrobes from Very Group and the all white corner option has now sold out. Since the Peru range has been around for a couple of years now, it is unlikely to be restocked.

      Sorry for the disappointment but I thought it best to be honest with you rather than you hang around waiting for new stock to appear.

      Best wishes.

66. Hey, Do you take bespoke orders? I’m looking for a similar style to what you have in the Versailles collection but in the form of a tv stand. Thanks!

    • Afraid not Sophie. Thanks for getting in touch though and best wishes.

67. Will these be coming back in stock at Very or is there somewhere else they can be purchased? Thanks!

    • Go on Rebecca, give us a clue?

68. Hi, John Lewis no longer stock the Harvard tv stand in grey. Do you know of anywhere else I can get it? Thank you

    • The Havard range is a John Lewis exclusive Nicola. These one-off collections are always popular and sell out quickly. It is the nature of such items I am afraid.

      Thanks for getting in touch and best wishes.

69. Please can you tell me if I can buy extra shelves for the Abacus tall bookcase sold by John Lewis? If so where do I order them from?

    • Good morning Linda, an interesting question but, unfortunately, additional shelves are not available for the Abacus range – perhaps they should be?

70. I am trying to find where the Monaco furniture set (sofa and 2 chairs adjustable table) is stocked please .. it was at Next last year?

    • Hi Sam, the Monaco set was exclusive to Next but they did not restock due to the Covid situation. Next chose to shut everything down at a time when demand for garden furniture was at its peak. One would expect they have learned a lesson and will be better prepared this time?

      Look out for it in early Spring.

71. We particularly like the Cradle Rope collection last season but were too slow to order from John Lewis. Could you advise me whether you are going to sell this again this year via John Lewis please?

    • Hi Lynn, thanks for getting in touch. In all likliehood the range will be continued this year but, with recent events, nothing is certain I’m afraid.

      The range was very popular last year and did sell out in no time at all so I would watch out around the end of March/early April.

72. Good morning, do you know anyone other than John Lewis who stock or can supply the Rosemist Furniture range as they no longer have availability. Many thanks for your help in anticipation. Kind regards, Julie

    • Hello Julie
      The Rose Mist range is a John Lewis exclusive, as is most furniture available via John Lewis & Partners. Such exclusive ranges do become very popular but, unfortunately, the benefit of being such original designs also has the disadvantage that they are not available for ever and this does leave some people disappointed.

      Sorry for the inconvenience and I hope you manage to find a suitable alternative.

73. Looking at the links corner sofa, it says the depth of the sofa is 248cm, is this with the footstool attached or without, Thankyou

    • Hi Helen, the size given includes the footstool. The sofa is essentially equal width both ways except for the armrest.

74. Hi there I recently bought a NEPTUNE GREY LARGE 3 DRAWER SIDE from very which we love. Unfortunately the dogs had a chew at the top corner of the unit. I was wondering whether you sold separate parts to the unit ie a new top or touch up paint ? I’d appreciate your help.

    • Hi Scott
      The way the furniture is manufactured and distributed doesn’t allow for spare parts to be stocked I am afraid. This is one unfortunate disadvantage of today’s furniture market which, unfortunately, leaves a few people in a similar position to yourself disappointed.

      Sorry I can’t be of more help. Best wishes.

75. I would like to know whether you will continue to make and supply the Camford Leather armchair in buffalo antique for John Lewis or any other retailer. I have noticed that John Lewis are currently out of stock and am keen to know where I will be able to purchase from. Any help you can provide would be greatly appreciated. Many thanks Richard

    • Hi Richard
      The Camford armchairs and sofas are an exclusive to John Lewis & Partners. The leather options are somewhat depleted at the moment due to distribution problems which are affecting the whole industry. I am not able to say when, or if, the option you’re after will be restocked in the near future.

      Sorry I can not be of more assistance. Best wishes.

76. Hi, We purchased some Valencia garden furniture from John Lewis last year and was unable to complete the set. Are you able to help?

    • Hi Jenny. The range is likely to be restocked in the Spring, all being well.

      Best wishes.

77. Hi there please could you send me a brochure for the Marlow furniture range – I want to see more about the wardrobe options and colour range – Thanks in advance

    • Hi Justine

      You can download the brochure here…
      https://thefurnitureco.uk/media/2020/12/Marlow-Brochure.pdf

78. Hello, we’re trying to buy the 3 door Blythe wardrobe with little luck. can you help?

    • Hi James, the 3-door option is currently out of stock I am afraid.

      Sorry I can’t be of more help but I can at least wish you a happy new year and hope that the wardrobe is back in stock very soon!

79. Hi I’m trying to buy the Morgan King size bed but John Lewis are no longer stocking it. Where can I buy it from? Thanks Claire

    • Good morning Claire. Sorry to hear and I appreciate the frustration. The Morgan range has been incredibly popular and is now being discontinued with only a few items remaining. The King Size bed was, alas, one of the first items to sell out.

      As with all exclusive to John Lewis & Partners furniture, the bed is not available to buy elsewhere. It is always disappointing when ranges such as the Morgan bedroom furniture collection are discontinued but such decisions are out of our hands. There is often a valid reason behind the scenes though.

      Sorry I couldn’t be of more help and hope you find a suitable alternative.

      Best wishes for the new year!

80. Hello We’re keen to buy the Marlow wardrobes. I would like to be able to slot them into a gap that is quite a tight fit. For example, it is a 201cm gap and I’d like to fit the 200cm wardrobe. My question is whether the doors for the wardrobe protrude out to the sides when the doors are hinged open? I don’t want the edges of the doors to rub against the walls when opening and closing the doors.

    • Hi Mark, the body of the wardrobe is slightly larger than the doors and this allows a margin of opening space where there is limited room either side. The edge of the door when opened does not, therefore, go beyond the outside frame of the wardrobe itself.

      Hope that helps and best wishes.

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