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Oh, Elisabeth, you’re out here trying to break up the Rye Garden lounging armchair duo? Those chairs are practically joined at the hip, living their best paired life! I totally get wanting just one to cosy up with your two-seater sofa – which sounds like a chic setup. Sadly, these armchairs are only sold as a twosome.

The good news is that the Lounging Armchairs are currently on offer with 20% off – that’s a saving on nearly £120 on the pair! So if you were looking to save money, this may be your best chance?

Hi Jan! The Avon Superking Ottoman Storage Bed? Yep, it’s got two linked bases – short and sweet!

Here’s a pic: https://media.johnlewiscontent.com/i/JohnLewis/111231648alt3

Hiya Ang, thanks for reaching out! I totally get why you’d be cautious after having issues with the Bromley TV unit. Unfortunately, the Bromley range is exclusive to Dunelm, so we can’t sell you one directly or point you to another retailer.

That said, if you do end up buying from them, their policy is pretty solid – they’ll replace it or refund you if it arrives damaged. As for delivery, it’d depend on what option you pick at checkout on their site; they’ve got stuff like standard delivery or click-and-collect, but the costs vary based on your location and the service. I’d suggest checking their website for the latest details on that.

Hope that helps, and fingers crossed you get a flawless sideboard this time!

Hi Kim – Amazon’s a solid bet; they’ve got heaps of furniture feet options that might fit your sofa and chairs from September 2021. You could also try searching their site with your specific model name if you’ve got it, just to narrow things down. Worst case, maybe peek at some furniture repair shops online or even eBay for spare parts. Hope you get it sorted soon!

Hi Alison, thanks for reaching out! I totally get your frustration with John Lewis, their customer service can be a bit of a letdown sometimes. So, about those Dante dining chairs… the Dante range is their own line, and sadly, it’s completely out of stock now. No word yet on whether they’ll bring it back, either. I’d love to help you to find something similar if you’re still on the hunt, just let me know what you’re thinking!

Hi Deborah, thanks for reaching out! I’m assuming you’re asking about the Marlow range from John Lewis, right? I checked it out, and it seems like one of the armchair options is out of stock, and I couldn’t spot a footstool available either. Sorry I couldn’t sort this out for you! Hope you find what you’re looking for soon.

Hi Michael, thank you for your enquiry about viewing and inspecting our furniture. I’m afraid we don’t have any furniture available to view, as we don’t maintain a physical stock for display. I apologise for any disappointment this may cause. If you have any further questions or need assistance with something else, please don’t hesitate to contact me. I hope I can still be of help in some way!

The Gerry Office Chair is designed for use in a home environment and not for heavy-duty, continuous use in an office setting.

The information you require will, usually, be freely available from a supplier who specialises in commercial office furniture.

Please use the ‘Notify Me’ option on the product page and they will you know when the bedside tables are back in stock.

https://www.marksandspencer.com/sonoma-3-drawer-bedside-table/p/ftp22610284

The John Lewis Suffolk Armchair is only available via John Lewis. Alas, popular items really do sell out.

Please use the ‘Email when back in stock’ option to be notified…

https://www.johnlewis.com/notifications/stock/emails?productId=110273756&skuId=111750661

The red/white and green/white options are held in stock for 7-day delivery whilst the main range (available in multiple finishes) are made to order only. JL do this with a number of seating ranges as a promotional device and the outcome is usually the same – demand outstripping supply.

To answer your question, yes it is worth opting for the ’email me when back in stock’ option because people who have already done this will get the chance to order before anyone else does.

This does not guarantee these striped versions will become available again, however, but it is worth a try.

The Groucho sofas are often out of stock for particular colour options and these options do change over time. The only shades which have remained consistently available are Riders Nut and Antique Whisky.

Hi Vivian, no we don’t make the Wilton Bedroom Furniture, it is a budget range and not comparable in quality to Hastings. I would also be careful about mixing and matching alternative brands of white furniture as the shade difference can be quite stark when placed side by side.

Hi Vivian, we don’t make any Hastings wardrobes. All of the options available are listed on the Marks and Spencer website here…

M&S did stop selling the range in March 2024, as you may be aware, but have now licensed the designs to a third party supplier – Gallery Direct who will now take care of the deliveries. As always though, the range will remain exclusive to M&S.

At present, there is only a the standard 2-door wardrobe available, this may change at some time in the future but we don’t know when. Rest assured, if the 3-door option does become available it will be listed on the website with the rest of the Hastings range.

Not only do we ‘intend to reply’ – we actually did, on the same day, as you can see 2 posts below…

You may also want to read the message at the top of the page to save wasting your time further.

Hi Susi, the Pasdtow Sofas are a John Lewis product and just one of over 200 original designs available exclusively to John Lewis.

It would be great if they were able to display each and every one in store, since we get a lot of similar questions, but it just isn’t possible. For the time being, the Padstow range is online only.

No, a competent handyman should be able to to figure this out.

Sorry Jane, we do not have that information. The chairs are a John Lewis product, although they also are unlikely to be able to help, customer service agents don’t have access to information beyond what you can see on the website.

Even if you were able to get the correct RAL reference it would be also unlikely to be an exact match due to paint differences and batching.

It looks like the wide TV stand is now out of stock, which may explain the odd response? Sorry for the inconvenience.

There are a few other options currently available via Dunelm here:

https://www.dunelm.com/search?q=wide+tv+stand

I can not give specific advice since it is likely that any attempt at repair could make matters worse, it really is a job for a professional.

However, accepting a professional repair may not be economical, I’ll make the following points:

If the chemical was strong enough to to damage the surface then any other chemical you use to remove the residue will do further damage. You can try with something like white vinegar, concentrated sugar soap solution or olive oil but certainly nothing stronger.

If you are able to remove the residue you’ll then need to try and hide the damage with a coloured scratch repair product, of which there are plenty available via amazon. Sometimes a combination of colours will yield a better result than attempting to get an exact match with just one.

To re-polish the surface you can use natural bees wax, applied with 0000 grade wire wool and finished with a soft cloth. Only use 0000 grade which is non-abrasive or just use a cloth if you’re nervous about this.

Ideally, do a small trial area first before committing to doing the entire table surface. Best results are often achieved by a process of trial and error. Ideally, a test on some other surface may help you gain confidence.

Again, this is not specific advice and you should only proceed at your own risk.

Good luck!

Afraid not Sarah, thanks for getting in touch!

The Emily upholstered bed frames are made to order so there is delay between ordering and delivery. It simply isn’t possible to have all 23 different options in stock.

16 weeks is quoted as a guide, it may be less than this depending on demand.

Hi Dawn, as you say, the Adler table and chair set is out of stock. An alternative would be the Savoy 4 Seater Dining Set which is in stock and available from Dunelm.

We don’t know if it will be re-stocked, and it isn’t available anywhere else – it wouldn’t be out of stock if it was. We do try and make this clear above.

Sure, two sets of chairs at this time would be £898.

You could wait until they are on offer, which would typically be less 20%, although there is no guarantee this would happen before you really need them. The Rye range does also sell out during peak periods so this is another risk you need to consider.

For the record, when items are on offer at 20% off it does not mean there is a huge margin to play with , it is done for cash-flow purposes. When delivery, damages and returns are taken into account this can sometimes result in a small net loss,