Marlow Wardrobes

You could remove the skirting prior to installation with a view to re-fitting afterwards, this way it can be cut to fit exactly without any disruption. It isn’t something the fitting team are going to be able to do for you though.

The wardrobe can be secured to the wall since the fixing brackets will span any slight gap and will not be visible at eye-level.

Yes, the wardrobes can be fixed to a stud wall provided the correct fixings are used or, ideally, the fixing brackets are located directly where the studs are. The fitting team can do this.

Hi Joe, there are plenty of guides and videos available online with detailed instructions on cutting access holes.

However, it is not advisable to provide a connection to electrical sockets which will become inaccessible for maintenance/repair once the wardrobe is in situ.

Accepting this is something that people undertake regardless, you may do this at the time if the installation team agree to it. They may, however, object on the grounds that the wardrobe should be in perfect condition when they leave site, in which case you will need to make alternative arrangements.

Hi Jacqueline, the Marlow range is available on-line only and is not show-roomed. The colour options are fairly neutral for this reason.

Good morning James, the Marlow wardrobes are installed by a dedicated installation team at the point of delivery and, consequently, there are no published instructions.

Please see above…

With the skirting removed you will achieve a closer flush-fit to the wall but this is not something we would advise unless you are a competent DIY’er or are able to arrange for a professional to carry out the work.

Additional parts are not readily available although the installation team may be able to help.

The wardrobes are assembled in-situ by a dedicated installation team John. It is possible access may still be restricted due to the length of side panels but it is unlikely.

The wardrobes are only available to order online and are not on display in any stores Christian.

For a regular floor it doesn’t matter whether they are placed on a carpet or not although the finish will usually be better if the carpet is already laid, this also eliminates the risk of damage to the units.

There isn’t a 50 cm option that would do this but you could combine a 250cm wardrobe with a 100cm wardrobe.

Hi Kerry, you don’t say what the existing room space is so I can’t give you a definitive answer. However, there needs to be sufficient floor space for the units to lie flat during assembly as well as working space for two people. If you explain this to your builder he should be able to advise further.

I would caution against ordering the wardrobes until you are confident the installation team will have sufficient access.

Best wishes.

Hi Andrew, the problem stems from the fact that accessories for the Marlow wardrobes were previously only available in stores. Before your items are dispatched you will be contacted to arrange a suitable delivery/installation date and you will be able to arrange any extras at this time.

Hope this helps and best wishes.

Hi John
The Marlow Bedroom Range is on display in selected stores. If you call them on 03452 661805 they will be able to tell you the nearest store to you with the range in stock.

Hi Lisa
I am sorry but the Marlow range is produced by a third-party supplier and, as a consequence, swatches are not available.

You are not the first person to ask this and I hope, eventually, that a swatch service becomes available. Not that this will be any comfort to you.

Apologies again for this issue.

Hi Wendy
I’m sorry but the Marlow range is supplied by a third-party manufacturer and, alas, samples are not available.

The range is, however, in some John lewis stores. You can call them on 03452 661805 and they will advise if the Marlow range is available to view in a store locally.

The white units are a greyish tint though and you are right to check if this will be compatible with existing units. Unfortunately, because all white furniture will have a slight tint of something, it is notoriously difficult to match.

Apologies for the lack of assistance and I hope John Lewis can be of more help?

Hello Mr Elliott
Regrettably, the Marlow range is one of a few collections that John Lewis do not display in their stores and this can, as you are finding, prove frustrating when all you want to do is see the finished article ‘in the flesh’ so to speak.

Obviously, since Marlow wardrobes are a popular product, it’s apparent that some people are comfortable with ordering online only and it’s not really that new a concept. People were buying furniture from catalogue companies before the internet was around.
I appreciate though that this isn’t for everyone, which is why some traditional ‘bricks and mortar’ furniture businesses are continuing to thrive.

Regards the commenting, most enquiries tend to be on the same subject; either products that are out of stock, or (in your case) are not available to view. By publishing these in question and answer form enables people to see if a similar query has already been answered.
Also, as with a lot of contact forms, those which request an email address must comply with onerous legislation around the retention of personal information. The format of our commenting system requires no personal information to be submitted or retained.
Again, it doesn’t suit everyone, but it ensures questions are answered efficiently and openly.

Hope that helps?

I sincerely hope you manage to find a range of wardrobes to your liking that you are also able to view first. Best wishes and thanks for your frank and honest opinion.

The Marlow wardrobes and drawers are made in Germany and made from particle board with a scratch-resistant melamine coating. They are well made and come with a 10 year guarantee.

The units come direct from the manufacturer and are assembled on site by the company’s own installation team. It’s likely your local John Lewis store will be able to give you more information since they should have some experience from previous customers?

Hope that helps and best wishes.

Yes

Since you have height clearance of 17cm, yes the wardrobe will fit. For assembly you should allow enough space for the wardrobe to be laid flat on the floor plus some working space of around 20%. You may need to remove furniture from the room to facilitate this.

Yes, of course you can.

Hi Sarah, the wardrobes are supplied in standard form. Any modification to ensure a flush fit to the wall will need to be carried out during installation.

The assembly service only covers putting the wardrobe and fittings together, any further custom works will need to be arranged yourself.

Hi Gary and thanks for getting in touch. The Marlow Wardrobes are only available online I am afraid. They are supplied direct from the manufacturer, based in Germany, and assembled in-situ by their own team.

It is unfortunate that John Lewis do not display the wardrobes in store but, alas, they only have so much space available and currently give priority to other products.

As you will have seen on the John Lewis site, the range has very good reviews and John Lewis have been selling them for quite some time with no issues that we are aware of.

However, I do understand that you may not want to place an order without seeing what you are buying first – and you are certainly not the only person expressing this concern. It’s an issue with online retail generally that some people are comfortable with and some people are not.

I am sorry I can’t be of any help on this occasion and I sincerely hope you manage to find a suitable alternative.

Hi Tony, it sounds like it’s going to be a tight fit? Normally, as a guide, we would suggest you have enough free floor space for the wardrobe to lay down flat and, of course, enough space around this for two people to work. You may have sufficient space in the adjoining bedroom but transferring the carcass of the wardrobe into the dressing room may present a problem depending on the angle of access and available headroom.

A custom solution that integrates with the build of the dressing room may be the best way forward?

Hi Karen, the assembly service is based upon a standard fit, not a custom one. You are assuming the panels can be cut to accommodate without knowing where critical fixings are, you also assume the fitters are qualified carpenters which they are not.

Bear in mind that any such works will invalidate your guarantee and consumer rights.

Hi Alan, we are not able to connect you direct with the supplier. However, please bear in mind that there can be subtle changes in colour from batch to batch even when a specific RAL colour has been used. Lighting and decor at the final installation location will also have a huge impact on how a colour ‘looks to the eye’ which is why attempts at exact colour matching often do not give an ideal result.

You will also find that paints of the same shade can also differ in appearance depending on the type of solvent used, a water-based matt finish, for instance, will not exactly match an oil-based gloss finish even when mixed on the same day, to the exact same formula.

Manufacturers are always reluctant to give exact colour details for these exact reasons. A professional painter may have access to sophisticated tools when requiring a perfect match but there is also an element of skill and experience that comes into play, plus a degree of trial and error. It simply isn’t a case of matching a colour value as one can with a car paint – where codes are issued on a much more detailed basis.

Although less convenient, the old-school use of tester pots will usually yield a more satisfactory match.