The Furniture Co

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Furnitureco Ltd (Company No: 13085806)
1 The Old Granary, Kings Yard
Fordingbridge
Hampshire
SP6 1AB

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Comments

  1. I bought a Rouen super king bed from John Lewis but upon delivery they took one look at my staircase and abandoned! Will you be able to let me have information as to EXACTLY how many pieces make up the whole bed and the exact dimensions of each piece? Please pay particular attention to the headboard and advise if it comes in one piece or more. Can I use the bed without the headboard? Is there a way to cut the headboard and reassemble it – I would screw it to a false wall rather than to the bed itself. Any help gratefully received.

  2. Hi, Are you able to buy extra cushions for the Chevron Garden sofa? On the John Lewis website they show the product with 2 side cushions which it doesn’t actually come with, and they weren’t able to tell me what the cushions were or how to purchase them. thank you!

    • Hi Sarah and thanks for getting in touch. You are correct that the image is somewhat misleading and the cushions shown do appear to be a perfect match.

      However, since we do not supply the sofa and were not responsible for the product image, I am at a loss to explain this? It is not uncommon, however, for the specification to change on some products after they have gone into full production and the promotional images have been produced.

      I am sorry for the inconvenience this has caused you.

  3. could you inform me where I could purchase to further 2 alora garden chairs as John Lewis no longer sell them

    • Hi Norman, apologies for the delay in getting back to you.

      The Alora range is exclusive to John Lewis so you are not able to buy elsewhere I am afraid. The answer below regarding availability of garden furniture may explain the situation for you.

      https://thefurnitureco.uk/contact/comment-page-56#comment-1529

      I appreciate the frustration but it is simply not economically viable to hold large stocks of outdoor furniture 365 days a year.

      Best wishes to you.

  4. I am interested in Elstra 250cm sliding door wardrobe. I understand I have to buy it from John Lewis. However, I wanted to know the thickness of the mdf used to make the wardrobes, and despite contacting John Lewis they said they don’t know and can’t help me as they don’t have that information. So I was left with no option but to contact you direct as obviously John Lewis wasn’t going to find out or enquire direct with you. Which is a bit of poor show on their account. So I hope you can help me? Please can I know the thickness of the mdf used to make the elstra wardrobes? Thank you

    • Good morning Nicola.
      The Elstra bedroom units are manufactured by a supllier based in Germany.

      The frames are made from High Density Fibre Board (HDP) which is a higher specification than MDF.
      MDF is used for some internal parts such as shelving.

      I do not have to hand the exact measurements of the wardrobes at present but will update in due course.

  5. Would like to order some garden furniture it’s February and you’re saying it’s out of stock it’s not even summer season yet, how can that be?

    • Hi Nicola and thanks for your message.
      I appreciate your frustration but garden furniture is bulky, expensive to transport and to store. Since very few people buy outdoor furniture in the winter, it is not economically viable to maintain large stocks in warhouses where space is at a premium. Whilst doing so would ensure all-year-round availabilty, the end cost would inevitably be passed on to the consumer in the form of much higher prices.

      There is also an added complication due to the Corona Virus pandemic which is affecting the transport of goods in all sectors at the moment.

      I hope this answers your question? You’ll see availabilty improve from the end of March onwards.

    • Hi Nicole and thanks for getting in touch.
      The sideboard and desk are both from the same range with matching finishes. However, becuse both items will have made at different times it is possible there will be a minor difference shade which will be barely noticeable unless the items are placed side by side. This would be the case with any other range of furniture though.

      Hope that helps and best wishes.

  7. I am an agent for Littlewoods catalogue online, I live in Northern Ireland I noticed that you don’t deliver to this part, was looking at bedroom furniture by (Swift Furniture) an noticed you only supply to mainland UK only, was disappointed that I could not ordered these items.

    • Hi Linda, thanks for getting in touch.
      Because Swift furniture is ready-assembled the costs of transport are very high and it would be uneconomic to deliver such bulky items to Northern Ireland.